Do you Ship to my Country?
Yes, we ship worldwide.
When will my order be shipped?
Processing time is between 1-2 days before shipment. You will receive an email once your product has been shipped. Please note we ship orders on working days and weekend orders will be packed and dispatched the following Monday
Oders may take longer during holidays and sales periods.
Shipping times are estimated between 2-10 days depending on your location and shipping method. Please see estimated time frame for your country at checkout.
Do I have to pay any tax on my purchases?
Please note that import duties and VAT charges can apply for deliveries outside of Hong Kong and are not included in your order’s total. (There is an ESTIMATED amount calculated at checkout beneath the shipping total). Little Bushbaby assumes no responsibility for any import duties/customs charges. It is the responsibility of the customer to handle these fees. Please ensure you are aware of the possible charges you may incur before placing your order. We will not reship or refund orders, including shipping fees, in the event that they are returned to us.
Can I change my order before it is sent?
If we haven't shipped your order yet, then yes we are happy to make changes. Please email us at firstname.lastname@example.org with your order number and details of the changes you'd like to make. We will get back to you and let you know if the changes are possible. Unfortunately if your parcel has already been sent we are unable to make any changes.
Can I send an order to an alternative address?
Yes, you are able to fill out any delivery address in the checkout process. We cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately.
We want you to have the best online shopping experience, so if you have any problems with your order please contact us via email.